Designing, implementing, and governing the infrastructure, service-delivery, and collaboration platforms that keep complex, growth-oriented companies running, so issues get solved before users feel them.
Designing measurable service-delivery models with clear ownership and lanes, so nothing falls between teams and every issue has a home.
Rebuilding and governing the infrastructure and collaboration stack that an organization runs on, from endpoint to datacenter.
Using intelligent agents and home-built tooling to turn reactive support into proactive detection, before user impact.
Media stack, *arr automation, self-hosted tools, and two local LLM inference endpoints running on a single NAS box.
Qwen-class models serving vision and text analysis entirely on local hardware. No cloud, full data ownership.
A personally engineered agent that runs my homelab and triages incoming work. The lab itself stays off public view.
Open to Director and Senior Manager opportunities in IT operations, managed services, and infrastructure.